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38 posts categorized "Retail"

December 19, 2014

Customer Loyalty and the Art of Text Marketing


Text message marketing is an effective way to improve customer loyalty. Photo credit: Bantam10

Effective text message marketing is both an art and a science. It's all about grabbing the attention of potential customers with engaging, well-timed messages. If done well, text marketing can help you connect with a broader audience and build brand loyalty over time. One of the most effective approaches to text message marketing is communicating with repeat customers to keep them coming back to your business over time. If you are interested in using text messaging as a tool to improve customer loyalty, here's what you need to know.

Text Message Loyalty Programs Add Value

According to recent data, 90% of customers who participated in a mobile loyalty program felt that it was valuable, and two-thirds of those involved purchased something as a direct result of a text promotion they received. The bottom line is that well-crafted mobile loyalty programs truly add value for customers. They can also help drive sales for your business. If you are thinking about using text message marketing to engage with repeat customers, it's a win-win from both a customer and business perspective.

Messages Can Easily be Personalized

One of the emerging trends in mobile marketing is personalization. The idea is that potential customers will be more likely to take direct action if a marketing communication is highly relevant to them. Differently businesses choose to customize campaigns in different ways. Some may rely on location data to deliver messages that are geographically relevant, others might focus on timing.

A key benefit of a mobile loyalty program is that text message marketing communications can be personalized fairly easily based on key metrics like location and purchase history. Many businesses choose to customize their text communications using data about past purchases. For example, if a customer comes into your restaurant frequently and orders the same appetizer, you might consider sending them a text that offers a free app with their next meal purchase. Tailoring your text message marketing campaigns to your audience can help increase their effectiveness, and keep your customers coming back for more.


Text marketing programs are valuable for businesses and customers. Photo credit: Cubmundo

Spread the Word About Your Text Message Marketing Program

If you are interested using text message marketing to transmit relevant offers to repeat customers, it's important to spread the word about your program. Advertise your text message marketing initiative prominently via popular social networking sites, on your website, and in-store. Raising awareness about your program will increase customer sign-ups. Alternatively, you can also choose to reach your customers via mass text to encourage them to enroll in your loyalty program.

Text message marketing can serve multiple purposes for your business. Not only can you use texting as a tool to reach a new audience, you can also use it to cultivate connections with your existing customers. Many businesses are building customer loyalty and driving sales with well-crafted text messages directed at repeat customers. If you're interested in exploring text message marketing for your business, there's no better time than now to get started. Try ClubTexting for free today - you won't be disappointed!

Author Bio: Jess Shepard is a writer who enjoys researching and writing about marketing, small business, and entrepreneurship.

December 05, 2014

Four Tips for Effective Text Message Marketing


Text message marketing is a great way to connect with customers.

Texting is big business. Recent data estimates that US mobile users in the 18 to 24 age demographic send an average of 67 text messages per day. Text message marketing represents an important opportunity for brands interested in reaching younger audiences. If you're thinking of adding texting to your enterprise marketing toolkit, there are several approaches you can take to develop an effective campaign. Here are five tips for making your next text message marketing campaign a success.

Create an Offer They Cannot Refuse

Few people can resist a good deal. If you want to improve foot traffic to your business, consider developing an offer that your customers simply cannot refuse. For example, you may want to offer returning customers a free drink or appetizer or exclusive VIP privileges for an evening. Take a look at past print and social media campaigns to determine which deals were most appealing to customers, and use that information to develop offers for upcoming text campaigns.

Make It a Limited Time Offer

Another effective way to get a good return on your text message marketing efforts is to create a sense of urgency for your customers. Consider putting a time table on your offer to improve campaign conversions. Making your offer valid for one night or one weekend only will entice more customers to take advantage of the good deal.

Craft a Clear Call to Action

Providing an attractive limited time offer may not be enough to get customers through the door. It's also important to have an effective call to action for your text message marketing campaign. A call to action provides customers with directions on how to take advantage of the deal your business is providing. Examples of effective calls to action might include, "Show this offer to your server to redeem your free drink" or "Present this deal at the door for VIP access."


Present your customers with a text message offer they cannot refuse.

Provide Your Business Name

While it may seem like a simple step, clarifying that the text message is from your brand is an important part of the process. Provide your business name in the first message to your customers to eliminate any possible confusion. This serves two purposes. Not only does it clarify things for your target audience, it also helps minimize any possible frustration among your customers. Always keep in mind that there are few things more frustrating than receiving an anonymous text message from a business.

If you're interested in driving foot traffic to your business, text message marketing is a great way to do it. Whether you're just launching your first campaign or you have considerable experience using mobile marketing to reach your customers, there are a few steps you can take to make your next text message marketing effort more effective. Creating an offer your customers can't refuse, making it a limited time deal, writing an effective call to action, and clarifying that the message they're receiving is from your brand can help improve your campaign conversions. Try ClubTexting for free to connect with more customers today!

Author Bio: Jess Shepard is a content writer who enjoys researching and writing about marketing, small business, and entrepreneurship.

December 02, 2014

Why Your Text Messages Need a Call to Action


An effective call to action can help make your text marketing campaign a success.

Open rates for text message marketing campaigns hovered around 98 percent in 2014. If your company hasn't starting using text marketing to connect with customers, you could be missing out on an important opportunity. Here are a few tips for businesses that are interested in getting started with text message marketing and here's why having an effective call to action is a critical step towards campaign success.

Crafting a successful campaign starts with an opt-in
The first step towards crafting a successful text message marketing effort is getting potential subscribers to opt-in to receive communications from your business. Businesses need to provide customers with an opt-in option in accordance with anti-spam regulations. The most common question among companies that are just getting started with text marketing is: how do I get my customers to opt in? There are a few different approaches you can take.

Crafting effective calls to action
Whether you're new to text marketing and you want to grow your subscriber list or you're a veteran text marketer that's simply interested in increasing customer opt-ins, an enticing call to action is the key to success. As you're thinking about your call to action, it's important to remember that consumers are inundated with marketing messages via email, mail, and the Internet. In order to get potential subscribers to opt-in for text communications, the language you use in your call to action needs to be irresistible and convey value. Here are some examples of effective calls to action that you can use as inspiration.


Potential subscribers are more likely to opt-in if your call to action is compelling.

Good CTAs create a sense of urgency
A limited-time opt-in offer creates a sense of urgency. Setting a designated amount of time for a deal can increase the likelihood that potential subscribers will opt-in to receive communications from your company. For example, a business might use the following limited-time call to action in order to increase their subscription rates.

 

  • Text "okay" to 123-456-7890 within the next 24 hours to receive a special deal.
  • Text "yes" to 123-456-7890 by midnight to receive an instant 30% discount.



Effective CTAs offer unique benefits to customers
The best calls to action offer unique benefits like discounts, coupons, or free products and services for customers who opt-in. After all, it's incredibly difficult to resist a good deal! Examples of calls to action that offer special benefits for customers include the following.

 

  • Send a text to 123-456-7890 to receive a 15% off discount for preferred customers.
  • Text "yes" to 123-456-7890 for your exclusive Black Friday discount.



Keep calls to action clear and concise
You have limited time to make a connection with a potential subscriber. To increase your opt-in rates, it's important to keep your calls to action concise. Providing simple instructions and illustrating benefits clearly can help improve your business campaigns.

Text marketing is an effective way to reach new customers. If you're thinking about adding text messages to your business marketing toolkit, there are a few important things to remember. First, your goal is to get customers to opt-in. To do this, you need to create compelling calls to action that entice customers to participate in your campaign. Creating urgency and providing benefits can help increase your opt-in rates. To learn more about why text marketing is so effective, see this blog post from ClubTexting.com.

Jess Shepard is a content writer who enjoys researching and writing about marketing, small business, and entrepreneurship.

November 25, 2014

The Proof is in the Numbers: Why Text Message Marketing Works

There's no getting around it: Americans are addicted to their cell phones. It's hard to walk around a busy sidewalk without bumping into somebody with their nose buried into their phone. Walking around without a cell phone is likely to bring nervous, cold sweats and a desire to return to the safety of home quickly.

The good news is that this presents a terrific opportunity for businesses to use text message marketing to reach an over-increasing audience. Before delving into the implications of this epidemic, let's take a look at some statistics:

The Numbers Don't Lie

The statistics about cell phones in America are startling. Recent research found that in the United States, an estimated 90% of adults own a cell phone, and an estimated 58% own a smartphone.

Here are some additional statistics about cell phone use in America:

 

    • 2 out of 3 people check their phones for messages even when they don't receive a notification.

 

    • 29% of owners say they couldn't live without their cell phone.

 

    • 98% of Americans between the ages of 18-29 own a cell phone, and 97% of Americans aged between 30-49 own one.

 

    • 34% of Americans use their phones as their primary internet device.

 



Could these statistics just prove that Americans are addicted to technology in general? Possibly, but there is still a larger opportunity in text message marketing than other methods. Compared to the 90% of Americans with a cell phone, only 83.8% of American families have a computer in their home as of the 2013 census.

It's clear that cell phones are a major part of our daily life, and it's our duty as marketers to take advantage of that.


No matter how much we wish they did, numbers never lie!

Text Messages Are Perfect For Our Brains

The National Center for Biotechnology Information, located in the U.S. Library of Medicine, found that the average human's attention span has dropped 33% between 2000 and 2013. This leaves us with an average attention span of only 8 seconds.

Text messages fit this new mentality perfectly. A text message can be easily opened, scanned, processed, and deleted. Email messages or other, lengthier marketing materials take more effort and are more likely to be ignored. By taking advantage of our increasing need to process information quickly, you will find that less can be more.


Text messages are like perfect little appetizers for your brain!

Nobody Reads Emails

Not only are we dependent on our cell phones, but we trust our text messages much more. MailChimp conducted a survey on email open rate by industry, and found that rates varied from a 13.2% open rate (daily deals and e-coupons) to 30.71% (hobbies). The majority of open rates fell between 20% and 25%.

Consider, however, what happens when you receive a text message. It's usually opened right away, and read before it's deleted. There's no spam filter blocking your messages and making it difficult to reach your targets. In fact, it's estimated that a text message's read rate is 98%!

It's clear that there is significant opportunity for text message marketing. If you want to give it a try for your business, we'll give you the chance to do so for free! Sign up for your free trial by clicking here!

November 23, 2014

3 Lessons Learned From Starbucks' SMS Marketing

Starbucks is one of the most popular brands in the United States, but did you know that they're also an innovator when it comes to SMS marketing? Starbucks was one of the first companies to fully embrace mobile applications, and they continued their mobile focus by launching several successful SMS marketing campaigns.

Here are three lessons that you can learn from the success of Starbucks:

SMS Helps Increase Brand Loyalty

Major companies are investing in mobile marketing efforts, such as SMS, to help boost their brand loyalty. By closely tying in SMS marketing to mobile apps, loyalty memberships and exclusive perks, customers will have more reasons to choose your brand and return repeatedly.

After Starbucks SMS marketing push, they found that their mobile sales had increased a whopping 75% over last year. In addition, they found that twice as many customers were using their mobile app for payments (ten million people total). Because of the SMS campaign, these customers are now more fully integrated with Starbucks, and much more likely to continue returning to them.


SMS marketing campaigns sometimes feel like they're printing money!

It Helps You Stay Relevant

One of the most difficult challenges marketers face is staying relevant in an increasingly agile world. Marketing campaigns can be outdated before they go live, but SMS marketing is instant. Starbucks was able to take advantage of this by launching an extremely successful campaign for iced coffee drinks throughout the summer. They offered coupon codes, happy hours, and random deals throughout the summer. They added to the campaign by adding humorous, surprising touches, like a picture of a cat in outer space.

Starbucks has also had great success with their 12 Days of Christmas promotion where they offered a different gift for sale each week. Some of the most popular items they offered included refillable coffee mugs that could be used throughout the next month of January. By offering deals to drive the Starbucks brand for Christmas gifts, they were also able to incentivize the recipients of the gifts to return often the next month- turning them into customers, as well!

SMS Marketing Works Hand-In-Hand With Social Media

One of the reasons that Starbucks' SMS campaigns are successful is their terrific integration with social media. Starbucks uses their online presence to drive traffic to SMS, and vice-versa. This provides a great opportunity to grow your social media presence while also focusing on customer loyalty and sales!

This is how Starbucks was able to leverage their social media presence:

 

    • Offering incentives. Many of the opt-in forms posted by Starbucks promised gifts, coupons, or other promotions. Incentives have been proven to drive email subscriptions, so it isn't surprising that it would help boost SMS subscriptions, too.

 

    • Using media to stand out. Starbucks was able to grab attention by posting Facebook pictures of frappuncinos with faces in them, and tweeting pictures of dogs with coffee on a beach. The pictures were relevant, humorous, and demanded attention.

 

    • Drove awareness. Throughout their summer campaign, Starbucks continued to send out social media messages, which continued to get shared, favorited, and commented on. Their tight, relevant marketing message reached enough people to have a significant effect on mobile sales and app signups.

 




Social media is an SMS marketer's greatest ally!

Do you think you have what it takes to match Starbucks success? Give it a try for free by taking advantage of our free trial here!

November 15, 2014

4 Times Mass Text Messaging Beats Email

While some companies choose to utilize email as a means of communicating with potential and current customers, many more are finding that mass texting is a better option. Mass text messaging services offer many benefits and make for easy communication. Here are four times when mass texting easily beats emailing.

Last Minute Schedule Change

If you're holding an event and have a last-minute schedule change, you want to make sure that as many people as possible are informed. Some businesses may choose to email these changes, but not everyone may see the email in time! With the use of mass text messaging, you can get the changes sent to everyone's phones right away.

Since so many people have cell phones with them at all times, they will be very likely to see a text message pop up on their phone and get the location, time, or date change instantly.


If you need to alert individuals of a schedule change as soon as possible, texting is the way to go!


Fast Responses Needed

There may come a time when you need an answer quickly. Whether you're asking for someone to come help at an event or you're polling your customers to learn their opinion, you will likely want to get results fast. With text messaging, this is possible.

Think about how many times you've likely sent out important emails in the past only to get responses day later or no response at all. With texting, you're making it easier for individuals to communicate with you quickly so that you get the information that you need.

Last Minute Deals and Offers

At some point, you may decide to offer a special deal or discount to potential customers. This is a great way to get more people through your doors and increase sales during a slower time of year. With the use of text messaging, you can reach potential customers more quickly.

An email message may sit in their inboxes for a long time or it may never even get read. A text message, on the other hand, is easy to look at. You can include a code or secret message in order to entice people to take advantage of the deal once in the checkout line.


Share a great deal with text message marketing.


Add Subscribers Instantly

With text message marketing, it's pretty easy to add new subscribers. If you're a restaurant for example, you can place signs at each table offering a percentage discount to individuals who subscribe to the text messaging club. You can provide a code number for individuals to text and they will be instantly added to the subscription service once they send a message.

This is a great way to get more potential customers interested in your marketing messages more easily. With email, it's more difficult to have messages sent automatically to new subscribers.

As you can see, mass text messaging is often the best way to communicate. You can reach a large number of people quickly and are more likely to have your message be read.

Ready to see the difference? Try ClubTexting for free.

October 31, 2014

3 Ways Small Business Can Tap Into The Power of Text Message Marketing

If you haven't considered SMS marketing for your business, take a look at the following statistics. Among 18 to 44-year olds who have smartphones, 79 percent have them with them 22 hours a day. Not all mobile phones are smartphones, of course, but 81 percent of mobile customers use SMS messaging. That's a huge market, and as you can see, it's not just for teenagers. If you want to tap into this market, keep reading for three ways you can use text message marketing in your business.


Smartphone users almost always have their devices on hand. SMS marketing is a great way to reach these highly connected users.

1. Use text messages for time-sensitive communications.

If you're having a slow day and want to offer customers a discount for stopping by, text messaging is the perfect way to get that message to your customers. Of course, with time sensitive messages, you want to give your customers enough time to take advantage of the offer. If you plan to offer half off milkshakes from 6 pm - 8 pm, for instance, your message should be sent early in the day so customers can plan accordingly.

2. Use SMS marketing programs to reward loyal customers.

People value their phone privacy. If a customer has given you his or her mobile number - a number that allows you to reach the customer any time, day or night - you can bet that person is a loyal customer. So, with that in mind, you should make your text messages meaningful, valuable and timely. Don't interrupt dinnertime, for instance, with a text message. And don't send SMS messages for every little promotion you offer - save it for big discounts, free upgrades and other VIP offers.

3. Use text messages to remind customers of appointments.

If your business is service-based, SMS reminders are a convenient, non-intrusive way to remind patients and clients of their appointments. These services are popular with dentists, stylists and other professionals that operate on a tight schedule. Offering text appointment reminders is a great way to build your SMS marketing list, too.


Offering appointment reminders is a great way to build your text message marketing list.

Before you jump into text message marketing, keep these things in mind:

• Establish a relationship with clients first. Text message marketing doesn't work well for cold leads.
• Provide social login options to make it easy for customers to log in and interact with your site when clicking a link from a text message.
• Use SMS marketing in conjunction with your campaigns across social media, email and your website for the greatest effectiveness.

Remember, text messages are a communication medium that people consider extremely important. Users open 98 percent of their SMS messages, and most are opened in three minutes or less. Provide value and engage your customers, and you'll have a happy and effective SMS marketing list.

October 20, 2014

How the Right Text Service Can Simplify Your Marketing Strategy

Everyone's glued to their phones these days, and that fact can make your business money. Here's why:

Texts are proven to be the fastest way to get in front of your prospects and customers, since most messages are read within 10 minutes of being received. Now, texting isn't your only marketing option of course, so let's talk through some of the other most common outreach options available:

Three Familiar Ways to Remind Customers You Exist


"Nice to meet you... remember me?"

There's many, many options for reaching out to your prospects and customers these days, and they each have their pros and cons. But do keep in mind that depending on what you're selling, a multi-pronged approach may provide the best results, rather than depending on just one contact method.

Some well known options available to you:

Call Me, Maybe?

Cold calling has worked, and continues to work, to create new customers. But like many things, it's not as easy as it used to be, and you need to be prepared to put in a lot of time working the list and dealing with (often very rude) rejections.

In a nutshell: Cold calling is a tried and true, but slow and expensive way to build a business. Plus it requires a skin as thick as a rhino's.

However, if you're working from a list of warm prospects, or even better calling your customer list, the entire experience can be radically different. In this instance you may find they're delighted to hear from you and make the time to talk to you at length, for the simple reason that by now they're pretty sure you can help them.

And depending on the type of business you're in, actually speaking to your prospects and your customers may be vital for maintaining, and developing, the relationship. You're unlikely to secure a multi-million dollar contract without speaking to your customer, of course!

Snail Mail Gets There in the End

Sometimes getting something physical into the hands of your prospects or customers can really help you stand out from the crowd. Of course whatever you send out will have a lot of competition in the mailbox so don't rest on your laurels just yet. But a few tips for helping your mail get opened, and read, include:

 

    • Hand writing the address.

 

    • Using an actual stamp.

 

    • Sending it in a way that requires a signature. Even potentially using a courier service like Federal Express.

 


Direct mail is generally not a fast nor inexpensive way to contact prospects or customers, but depending how valuable they are to you, getting in front of them in this way may be what it takes to capture their attention, and the sale.

Email Isn't Dead Quite Yet

Email continues to be a fast and cheap way to send out your message. The problem though is that it's less effective than it used to be. Often your email simply gets ignored, or filed away to be read later. Or worst case scenario your email ends up automatically mislabeled and banished to the spam folder.

Of course this is assuming you actually have permission to send the email, by having an existing relationship with the sender in some way, and making it easy for them to unsubscribe. On the other hand, unsolicited email can potentially cause real problems for you (depending how many people you email), and is often best avoided.

All this said, building and regularly contacting the email list you've built of prospects and customers is very worthwhile, but it's important you don't expect miracles from it. The open, read, and response rates used to be incredible, but no longer. These days, if you're looking for almost instant open and read rates, it comes down to...

Nobody Can Resist a Text Message


"Can't... resist... reading... immediately..."

Texts get read and opened almost instantly. Using a texting service to build, manage, and broadcast to your list makes the whole process almost effortless and ensures you stay within the letter of the law.

So it's strongly recommended you get your prospects and customers to give you their mobile number, and their permission for you to stay in touch. Or if you're looking to build your list from people you've had no contact with yet, advertise a way for them to opt-in to your list by giving them something in return. For example:

Text Offer12 to 123456 to get daily discounts direct to your phone!

Texting continues to remain a great way to get your message out almost instantly, and for some offers it may be all you need to do. But, contacting your prospects multiple times, and in multiple ways, may really be required to get the response you're looking for. This is especially true if what you're offering has a complicated sales process (a service for example), a high price point, or both.

And special offers, especially time-limited offers, consistently work fantastically to drive response. But just contacting your list when you want something from them may use up their good will. Keeping your list warm by getting in touch regularly with freebies, news, or other things that may be of value to them can really help increase your response rate when you do want your list to respond.

So whether you're selling low priced items to consumers, or high price-point services to businesses, making texting an ongoing marketing channel for your business can help drive fast response, increase brand awareness in your market, and grow sales.


This article was written by Louis Allport, an experienced marketer who enjoys sharing his experience with other businesses. He lives in the UK and has been marketing and publishing online for over 15 years.

September 16, 2014

The iPhone 6 is Flying off Shelves Before it Hits Them

Depositphotos_27934669_xs
 

This week, Bloomberg reported that pre-orders for the new iPhone 6 topped 4 million within 24 hours of going on sale. Demand is outstripping supply, as the device looks set to be Apple’s biggest smartphone yet – in more ways than one.

The backlog in pre-sales means customers won’t receive their handsets until next month, weeks after they officially go on sale. However, Apple insists devices will be available in store as of September 19; they encouraged customers to arrive early to avoid disappointment. 

This level of excitement is, of course, nothing new when it comes to the iPhone, but there’s an extra frisson thanks to the new, bigger size; the standard version comes with a 4.7 inch display, while the iPhone 6 Plus has a 5.5 inch display (previous iterations of the iPhone have a 4 inch screen). With the proliferation of larger mobile devices like tablets, and Android’s innovation in the larger screen market, consumer demand for bigger devices is high. This surely counts as one of the least predictable trends in mobile devices, where historically the mantra was ‘smaller=better’ – and Apple expect to have record quarters for the next couple of years just for meeting this demand.

So why the move towards larger screens? It’s partly down to improvements in consistently fast data streaming, which has prompted greater demand among mobile consumers for rich content on the move. In tandem with this, social media leaders like Facebook and Twitter are moving towards in-feed promos and video content.

Size isn’t everything, of course. The iPhone 6 is bigger, sure, but it also promises to be better, with a more powerful operating system and crucial hardware additions like Near Field Communication (NFC) for improved ‘tap in’ capabilities. 

There’s also the much-trumpeted HealthKit, which sees Apple jumping on the Quantified Self bandwagon. The software allows users to monitor vital signs and track fitness, and represents Apple’s first major foray into this burgeoning market.

One more thing. Remember the classic glowing Apple logo on the back of Macbooks? Rumor has it that the new phone will carry this retro feature, which will make the nostalgia freaks almost as happy as the techheads when they all finally get their mitts on the iPhone 6.

September 04, 2014

Getting the Most Out of Mobile Coupons

Traditional paper coupons were long favored by businesses, who hoped that their customers would put them to use and drive up sales. The cold reality is that almost 99% of paper coupons are never redeemed. But mobile coupons? They're changing everything.

Mobile coupon users are expected to grow to 53.2 million this year, and with a redemption rate of 10%, you can't afford to ignore the new generation of discount fans. If your business is ready to take their mobile marketing to a new level, here are a few tips that will help you get the most out of mobile coupons.


Send mobile coupons to your customers at the most opportune times and increase sales.

What are Mobile Coupons?

Just to be clear, a mobile coupon is a digital message that is received by a customer through their mobile phone or similar device. By showing the coupon received on their screen, the customer can get a discount when purchasing a product or service. Text messaging is still a very personal form of communicating, which is why over 99% of all messages are opened.

When a customer opts in to your text message database, you are able to reach them with promotional deals at anytime, anywhere. There is no other type of marketing solution that can offer this kind of guarantee and effectiveness.


With an almost 99% open rate, you are almost guaranteed that your customers will open your message.

Ways You Can Use Mobile Coupons

A mobile coupon can encompass a wide range of uses, and there is plenty of room for you to get creative in the process. Most mobile coupon deals cover the traditional types of discounts such as BOGO, percentage or dollar amount off, giveaway entries, and last-minute discounts. Here are a few scenarios where mobile coupons might come into play for your business.

  • You are a new business, or beginning a mobile marketing campaign, and you have no database of customers or prospective customers. You begin advertising a substantial discount on one of your most popular products that customers can receive by texting in a special keyword. You can then take their details in exchange for the coupon, building your database quickly as a result.


  • You own an entertainment business and want to begin branching out to a new demographic of customer. Advertising discounts in areas that the intended demographic frequents or through social media advertising, you can reach those customers and offer free entry or exclusive invites that get them and their friends through the door.


  • Your business already has a substantial database of customers but you are looking to increase sales. By looking at the past purchases of previous customers, you send out coupons for the same or a related product to something they have bought before. Sales increase and customers keep returning.




Mobile coupons couldn't be easier; customers simply show their coupon for a discount.

Mobile Coupons Make Customers Happier

Research has shown that the happiness of customers is directly affected when they receive mobile coupons. During a study with Dr. Paul J. Zak, Professor of Neuroeconomics at Claremont Graduate University, women who were given a coupon off their online grocery shopping bill had significantly higher levels of oxytocin, a decreased level of stress and were 11% happier than those who did not receive a coupon. Take that how you will, but if a mobile coupon can make your customers happier, that will affect their perception of your business as well.

Mobile coupons can help increase your sales, get more people through the door, and create happier and more devoted customers. What have you got to lose?


Jessica Galbraith is a text message lover and full-time writer.