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January 16, 2009

AT&T Guilty of Spamming Its Customers?

For any AT&T customers who have ever voted for American Idol or are simply "heavy texters", you may have received a curious SMS on Tuesday:

Some AT&T Wireless customers have voted an emphatic no on a promotion for "American Idol" that popped up on their phones this week.

AT&T, a sponsor of the show, said it sent text messages to a "significant number" of its 75 million customers, urging them to tune in to the season premiere on Tuesday night. 

Mark Siegel, a spokesman for AT&T Wireless, said the message was meant as a friendly reminder. "We want people to watch the show and participate," Siegel said. He added, "It makes perfect sense to use texting to tell people about a show built on texting."

In the advertisement, AT&T told recipients to "Get ready for American Idol" and pointed them to a company Web site promoting an "Idol"-related sweepstakes. It noted that recipients were not charged for the message, and that they could opt out of future advertisements by responding with the word "stop."

Read the full story here.

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