Text Messaging Coordinates New Year's Eve Ticket Sales Staff

JoonBug Productions is a leading organizer of New Year's Eve Parties, with celebrations in Times Square, Downtown, Midtown, and on Cruise Ships. As a small, growing New York City-based company, JoonBug hires additional salespeople every fall to help sell New Years Eve tickets. In a city where space comes at a premium, it is essential for JoonBug to efficiently coordinate their sales staff. This means assuring that there are always just enough salespeople per phone in the office at any given time. In the past JoonBug has relied upon email and phone calls, which never worked perfectly during the harried fall sales season. So last year they decided to do something different. They decided to implement a Club Texting-powered text messaging solution.

In October, as they hired their seasonal staff, they collected cellular phone numbers and entered them into their Club Texting account's database. With this data in hand, JoonBug found new and innovative ways to communicate with their sales team. Sick team members were asked to text in. As soon as the information was received text blasts went out offering everyone else the opportunity to pick up a shift. When office schedules changed, as they often did, everyone could be notified instantly (at times at the last minute). In short, at their busiest time of the year, JoonBug Productions was able to radically simplify a tiresome, unorganized process that is nonetheless essential to their business.

On The Web:
JoonBug Productions - New Year's Eve Parties
Club Texting Case Studies